It's been a while since I've been back (with the new job and all providing me with excuses), and there's quite a bit to be done so I'm a bit intimidated, and I wonder to myself if the nice little veneer that providers and their staff wear to woo their clients in would've worn off by now - especially because I was late. So I walk in the door, head slightly down to deflect any arrows released in my direction, but when I chanced a look, there's the staff, Rob, Selena, and others right there in front, Vinh with a smile, and Dr. Prat seated and looking up at me as if I were a close friend, all of them with the warmest, most genuine "welcome back" look I've ever seen. My anxiety immediately drained away. I felt so at home. At the dentist. With no Ativan in my bloodstream. Just genuine human kindness when I needed it most. Thank you Dental Touch. All of you. - David Sovereign